E-Gift Card Terms of Use

Need to buy someone a gift but do not know what to get them? Captain Fin’s digital gift card is a quick and simple solution.   

The card is valid for two years after the date of purchase on https://eu.captainfin.com/.    

The e-gift card can be used to pay for some or all your purchases. You can use it once or several times and you can pay by combining it to another payment method if needed.   

The e-gift card can be credited with the amount of your choice (minimum: € 15 / € 25 / € 50 / € 100 / € 150 / € 200.  

 

HOW TO USE YOUR E-GIFT CARD   

It’s easy to use. When you choose your payment method as you order, select the pay by e-gift card option.    

You cannot choose the amount you pay with an e-gift card: the full e-gift card balance is automatically used when you pay.   

You can use multiple e-gift cards to pay for a single order.   

 

HOW TO CHECK YOUR E-GIFT CARD BALANCE   

To find out how much is left on your e-gift card and its expiry date, contact us at eu.service@captainfin.com.  

  

BUYING AN E-GIFT CARD   

You can buy a digital e-gift card on our website https://eu.captainfin.com/ 

Once you have bought your digital e-gift card, you will receive an order confirmation email. You, or the person of your choice (which you must specify when you buy), will receive an email containing the digital gift card number which can be used online only.     

  

MORE INFORMATION   

If you buy an e-gift card, the purchase cannot be partially or fully refunded. If after the first purchase made with an e-gift card, there is still money remaining on the card, the balance will remain available for successive purchases until the remaining amount is spent or the card is expired. 

The digital gift card will only be active after the order confirmation email is received by the customer.   

If a digital gift card is lost or stolen, it cannot be neither refunded nor replaced.   

Gift card balances cannot be used to pay delivery charges.  

  

RETURNS    

Purchase from the online store   

If you return some or the whole order paid for with an e-gift card, the relevant amount will be recredited to the same e-gift card. This card can be used on one or more occasions.   

In the event of a return of part of your order paid for with an e-gift card and a second method of payment, the refund of the amount concerned will be made first to the e-gift card and if this amount exceeds the original amount of the e-gift card, the remainder of the amount will be refunded to the second method of payment.  

  

E-GIFT CARD EXPIRY   

A Captain Fin e-gift card is valid for two years from the date of purchase. The e-gift card is non-exchangeable and non-refundable.